Design Career Path: NY

Design Career Path: NY

Finding practical ways to help creative professionals in their career development  is one of the many compelling interests of managers of in-house creative teams, particularly during these challenging economic times. A group of 30 people in the InSource community came...

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Design Career Path: NJ

Design Career Path: NJ

“An amazing designer can design for anything” has been a long-standing belief among many managers of In-house creative teams. Yet, with the ever-evolving changes driven by innovative technologies that demand expertise in print, web, and social media communications,...

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An Evening With Paula Scher

An Evening With Paula Scher

“The in-house art director is the out-of-house person’s best friend,” declared Paula Scher, setting the tone for a stimulating conversation with a large group of in-house creative team managers who gathered for “An Evening with Paula Scher” held on October 23, 2012,...

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Design Career Path: Cary

Design Career Path: Cary

“You are not alone” has become a way of life for many in-house creative team managers and their staff as they deal with many complex workplace challenges these days. Taking the initiative to focus on personal growth is an effective strategy for creative team...

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Design Career Path: Boston

Design Career Path: Boston

“You are not alone.” That was the clear message that resonated with leaders of in-house creative services who came together to participate in the InSource Regional Roundtable on June 20, 2012, as part of their HOW Design Live 2012 Conference experience in Boston,...

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Evaluating Creative—Critiquing Objectively

Evaluating Creative—Critiquing Objectively

As the leader of an in-house creative services department, your responsibility is to ensure that all work developed by your team measures up to departmental quality standards, follows corporate messaging and branding guidelines, and meets clients’ needs. One of the best ways to ensure you are consistently achieving this is to conduct internal reviews of work in progress.

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Read This: IdeaSelling

Read This: IdeaSelling

If you and your team sometimes have ideas rejected or picked apart by in-house clients and other decision makers, Sam Harrison’s “IdeaSelling” may be the perfect book for you

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Read This: Managing (Right) for the First Time

Read This: Managing (Right) for the First Time

Creative Management Consultant David C. Baker founder of ReCourses, Inc. has been an adviser to hundreds of independent firms and in-house departments in the fields of advertising, design, interactive, and public relations. Typically working with 40 new firms every year. He has been a frequent speaker at nearly every industry conference, a frequent contributor to nearly every industry publication and author of two RockBench titles: Managing (Right) for the First Time and Financial Management of a Marketing Firm.

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Read This: The Corporate Creative: Tips and Tactics for Thriving as an In-House Designer

Read This: The Corporate Creative: Tips and Tactics for Thriving as an In-House Designer

Who you are, how you choose to perceive and then consequently behave in your working environment, is more important to your in-house professional success than your design skills. As a matter of fact, those attributes directly impact the quality of your design projects. If you act in a way that disrupts or subverts the collaborative process, causes your clients and managers to distrust you or your peers to avoid you, your designs will suffer.

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Career Tip: Take Your Lunch – Please!

Career Tip: Take Your Lunch – Please!

According to a survey by our company, executives interviewed said their average lunch break is 35 minutes, seven minutes less than what they reported five years ago. Taking a mid-day break is important because it allows you to recharge and renew your creative juices....

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InHouse Bucket List

InHouse Bucket List

If you’re worried that your position is about to be outsourced, you probably feel like you’re out of control. Following are 10 things you can do to take back the reins and make sure your career doesn’t kick the bucket.

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Backstage at the Design Awards

Backstage at the Design Awards

Everyone likes to be recognized for their work by the design community, but is it worth the time, effort and expense to prepare submissions to design competitions and then have to pay for your award once you win?

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Member Profile: Kevin Mau

Member Profile: Kevin Mau

I truly feel blessed with a career in the creative world. To date, my career has been, and will always be about the creative first. And I’m most comfortable working in environments and with people that share that focus.

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Making the Connection on LinkedIn

Making the Connection on LinkedIn

The other day someone asked me to write a blog article about the common LinkedIn mistakes. I did some searching on this and found there are many articles already published about this, so instead I thought I’d write about the 20 ways to make LinkedIn work for you.

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Tips for Conducting Better Performance Reviews

Tips for Conducting Better Performance Reviews

As the year draws to an end, many managers of creative departments are facing one of their least favorite supervisory responsibilities: conducting annual reviews. While the employee-evaluation process can be time-consuming, performance reviews are opportunities to motivate staff, assess training needs, reinforce organizational values and clarify your employees’ career goals.

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Member Profile: Kevin Kearns

Member Profile: Kevin Kearns

I was a graphic design major in college (Miami University in Oxford, Ohio) and had a chance to be involved with a program called Laws, Hall & Associates, a student run ad agency that serviced real, paying clients. I loved it so much, I took the class three times, and ended up becoming President my senior year.

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Member Profile: Becky Livingston

Member Profile: Becky Livingston

I started my career about 20 years ago working as a computer programmer. Along the way, I have changed careers and jobs, and am currently focused on corporate and internal communications. My current passions are writing and teaching. Highlights include owning my own events marketing and graphic design business in my 20s and teaching at a non-profit organization currently.

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Member Profile: Laurie Brammer

Member Profile: Laurie Brammer

I enlisted in the Air Force after high school graduation; ended up at a SAC base in California writing for the base newspaper and giving tours of KC-135 refueling tankers and B-52 bombers. Once out of the military, I graduated from San Jose State University with a degree in PR. Moved back to my hometown of Milwaukee, Wisconsin where I used my writing and PR skills as communications manager for a trade association as well as a manufacturing firm.

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Member Profile: Andy Brenits

Member Profile: Andy Brenits

After graduating from SVA, I began my career as a designer working for small studios in the Flatiron district of Manhattan before moving in-house. I’ve held positions at Banana Republic, Gap, and the National Football League. During this time I was able to work not just as a “creative”, but I was also exposed to the business side of design, learning how to work with clients, manage projects, and build relationships. I realized quickly that I liked the business side of design just as much as the creative challenges of my work.

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Member Profile: Barry Sanel

Member Profile: Barry Sanel

With over 20 years printing and packaging experience, as the art director & prepress manager for CCL Label during the 90’s, Barry Sanel worked his way into the creative services department at Snapple Beverage Group, which was sold to Cadbury Schweppes Americas Beverages in late 2000. Starting as the packaging manager, working on the Mistic Iced Tea line, Barry eventually lead the packaging strategic and execution direction of Stewart’s Root Beer, Orangina, Yoo-hoo Chocolate Drink, Mott’s Apple Sauce & Juice, ReaLemon, IBC Root Beer, Orange Crush and Nantucket Nectars.

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Member Profile: Wyeth Corporate Graphics

Member Profile: Wyeth Corporate Graphics

The Wyeth Corporate Graphics team includes Patty Steele, Cathy Bespalko, Peggy Farley, Ann Filidoro, Al Vesselli, Laura Colon, Jose Flores and myself (Glenn Arnowitz). Located at Wyeth headquarters in Madison, NJ, these award-winning designers provide creative support and design solutions for Wyeth and its divisions. We are seasoned professionals who have worked in the industry for 20-30 years. We understand the history and traditions of graphic design and have the skill sets required for not only producing quality design, but for tackling any type of production work. As a department, we pride ourselves on being very resourceful and accommodating any request—no matter how unusual or difficult. Each member of our team has unique talents and brings their own expertise to the table. Our skills complement one another, and over the years the department has become a well-oiled machine.

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Member Profile: Gail Gonzales

Member Profile: Gail Gonzales

Gail has a diverse background in Advertising and has worked with high profile clients ranging from the U.S. Army to Frito-Lay International. Gail also worked on the account management teams for the Volkswagen and Truth campaigns during her time at Arnold Worldwide. As Creative Services Manager, she is responsible for the development and execution of all company advertising, public relations, event, collateral materials and more. Gail oversees the brilliant minds that make up the Creative Services Department, consisting of Graphic Artists, a Web Designer, Writers and a Project Manager. A graduate of Boston University’s College of Communication and a Virginia native, she has lived in San Diego for six years.

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InSide InSights: Andre Paquin

InSide InSights: Andre Paquin

InSource periodically conducts conversational interviews with individuals who have insights to share, speaking directly to the needs and interests of in-house creative teams. The first interview of this series with InSource President Andre Paquin explores the transformation of corporate creative teams into thought leaders.

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Member Profile Update: Tim Cox

Member Profile Update: Tim Cox

InSource shared Tim’s profile back in 2005, shortly after he and his team were recognized by HOW Magazine as the 2005 In-House Group of the Year for their critically acclaimed package redesign of the Publix private label products. Tim will be presenting an in-depth case study surrounding the development of the new package design system at the InSource event on Friday, October 12, 2007, at the Publix Corporate Offices in Lakeland, Florida. InSource recently asked Tim a few follow-up questions. His responses offer a sneak preview of his presentation.

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Member Profile: Kristin Seeberger

Member Profile: Kristin Seeberger

Born in Monterey, California and was a Navy brat until age 13. Middle and high school were spent on a farm in central Virginia • Wanted to be a veterinarian but switched gears after high school art teacher encouraged me to pursue my ‘hidden talent’ • Received BFA in communication design, minor in photography from Virginia Commonwealth University

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Member Profile: Andre Paquin

Member Profile: Andre Paquin

I’m an independent design consultant with close to 30 years experience working for Fortune 100 companies and for some of the world’s most accomplished branding and corporate identity consultancies. Prior to going out on my own, I was Director of Branding & Creative Services for Wells Fargo and have served as head of packaging design for the Planters LifeSavers division of RJR Nabisco, as Art Director for International Playtex and as packaging designer for General Foods Corporation (prior to the Kraft acquisition). I have also served as Director of Creative Services for Interbrand New York, and as General Manager and Creative Director for Interbrand’s Cincinnati office, providing packaging design services for Procter & Gamble. I have also worked in consulting capacities for Enterprise IG, Siegel & Gale and FutureBrand. My current client list includes Siemens Corporation, Wolters Kluwer Health, Radian Group and Time Inc. My business focus is in the area of branding, corporate identity, marketing communications and corporate innovation. I’m married with two children, a member of the Board of Directors for the Fairview Lake Camp of the Metro YMCA and an avid cyclist. I am a graduate of the Rochester Institute of Technology with a BFA in Communication Design.

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Inside Job

Inside Job

Check out Glenn John Arnowitz’s feature article, “Inside Job” in the December/January 2009 issue of Dynamic Graphics & Create Magazine. The article features a variety of case studies that show how a group of innovative in-house creatives were able to leverage the talents of their teams, overcome challenges and develop compelling design work.

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Member Profile: Brigette Sullivan

Member Profile: Brigette Sullivan

2.5 years ago I joined Blue Cross and Blue Shield of North Carolina (BCBSNC) as their Creative Services Manager, providing design direction and development of the marketing materials. Our small group of 6 creates around 1,000 projects a year. Making the change to the health care industry after 9 years in telecommunications was not as big of an adjustment as I had anticipated. The basic marketing needs and challenges are similar, and I have been able to apply lessons learned on past branding initiatives with Sony Ericsson Mobile Phones to many of the brand building experiences I encounter at BCBSNC. Prior to moving to Raleigh, NC in the early 90s, I worked as an art director in Florida and had my own design studio in St. Louis, MO creating advertising for small businesses.

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Successful Creative Briefs: Linking Business Objectives and Creative Strategies

Successful Creative Briefs: Linking Business Objectives and Creative Strategies

Developing a personal brand helps you differentiate yourself from your peers and, in some cases, your competition to “claim” your job.
Personal brands should not be thought of only when begin looking for a job or something you develop at 2:00 a.m. when you’re scared you’re going to lose your job. It takes some serious thought and brainstorming to come up with your unique value proposition and differentiator.

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Introduction to Innovation By Design

Introduction to Innovation By Design

“Irish companies that use design are more successful than those that do not. This fact was borne out of research published by the Centre for Design Innovation in the beginning of 2007. The challenge was to create a practical approach and tools that organisations could use to innovate and grow. The result was Innovation by Design, an 18-month programme of workshops, research and mentoring for six Northwest organisations that began in June 2007.”
Read more from this booklet published in September 2008 by the Centre for Design Innovation in Sligo, Ireland, thanks to Justin Knecht, Programme Manager working with the Centre who serves on the InSource Advisory Board.

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Member Profile: Emily Cohen

Member Profile: Emily Cohen

Emily has been a consultant to creative professionals for over 20 years, providing experienced, objective advise on implementing effective staff, client and process management strategies. She currently serves on the board of advisors of InSource, served as Secretary for the AIGA/NY Board of Directors and has taught classes and conducted seminars for many leading design schools and organizations.

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Member Profile: Mary Birman

Member Profile: Mary Birman

Bachelor’s degree in Graphic Design and Communications from Allegheny College. Partner and Consultant for Berkeley Corporation, clients included McAdams, Richman and Ong, Campbell’s, Tyco and Weightman Advertising. Joined Rhone-Poulenc Rorer and established an in-house creative team of fifteen staff supporting marketing, R&D, and corporate initiatives. Joined AstraMerck in 1998 and established it’s first in-house team. Now AstraZeneca, we provide creative design to all brand teams and corporate customers. We also create and support interactive content for the tablet PC environment used by our sales force.

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Member Profile: Richard Kushnier

Member Profile: Richard Kushnier

Bachelor’s degree in Art Education, Rutgers University 4-year mentorship with designer-illustrator E. Stephen Perry Principal, a la carte graphics, supporting AT&T, Bell Laboratories, Cambrex Corporation, Chubb LifeAmerica, Hayden Publishing, Hoffmann La Roche, Jersey Central Power & Light, Perma of Paris, the Prudential Insurance Company, RediForm Office Products, Suburban Propane, others, for 20+ years. After seven years of vendor support, recruited by Becton, Dickinson and Company (BD) to build an in-house creative service to address commercial and corporate assignments; after ten years, the BD Graphics Lab has grown from a staff of three to 20 associates and contractors, supporting 35 business units, product platforms, and corporate initiatives, with an annual volume of 1,600 projects engaged Married to Yvonne for 32 years; their son, Alex, in his third year of Medical School

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Member Profile: Steve Benfield

Member Profile: Steve Benfield

I joined SAS in Aug. 2001 as a design manager. Within a year, I was promoted to Creative Services Director, which included print, Web, and video graphic design. A year later, I was asked to take on writing services for print and Web deliverables. Prior to SAS, I worked in the telecommunications industry for 22 years where I held various electrical engineering positions which supported my passion–freelance graphic design. In 1989, my two careers came together when I was asked to manage a customer briefing center that brought new multimedia technology and environmental design together to create, at that time, a unique customer presentation experience.

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Weather the Storm

Weather the Storm

Don’t miss this important article in the current issue of HOW Magazine – “Weather the Storm”discusses how to hold on to your design position in the current economy and includes an interview with Glenn John Arnowitz of InSource. Learn more...

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Member Profile: Sondra Adams

Member Profile: Sondra Adams

My soon-to-end (we’re getting outsourced) five-plus years in-house at Pfizer headquarters were preceded by design staff positions at Vignelli Associates and various NYC corporate identity firms, such as Anspach Grossman Portugal (now Enterprise) and Siegel & Gale. At Siegel & Gale, while designing a brand book for Harley-Davidson, I started to think about going in-house (many of the Harley staff rode their “bikes” to work, Milwaukee winters permitting. It looked like fun.) Freelance assignments included using really large type in exhibition work at the Museum of Natural History, as well as work for American Express, Donovan and Greene, and Interbrand. I graduated with honors from the University of the Arts (formerly Philadelphia College of Art) with a BFA in Graphic Design.

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Member Profile: Tim Cox

Member Profile: Tim Cox

Today Creative Services is made up of 50 plus associates including creative managers, designers, copywriters, production specialists and various support positions. Creative Services is responsible for the visual and written expression of the Publix Brand as it applies to corporate identity, print communications, package design and retail environments.

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Member Profile: Nicole Paksoy

Member Profile: Nicole Paksoy

After several years of social work in New Orleans as a child abuse counselor, I decided that advertising was more my speed emotionally and would also allow me to indulge my writing skills. I was fortunate enough to get hired as a copywriter at an in-house advertising department for a retail store, and then spent several years as a copywriter for 3 different ad agencies in the Tampa-St. Pete area. I returned to in-house marketing for an electric utility where I managed the ad agency and a small in-house staff. After 9/11, my social work leanings took me to the Red Cross as their media spokesperson for a couple of years, when I was recruited to AAA to head up their in-house creative department. I’m on the board and a past president of the Tampa Bay Advertising Federation. I have a degree from the University of North Carolina, dropped out of work for 2 years to go sailing with my husband, and still live on the water and enjoy the boating and beachy life.

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Member Profile: Doug Richards

Member Profile: Doug Richards

Sprint is a globally recognized telecommunications company. We develop and deliver cutting-edge technology that makes our customers’ lives easier. Sprint is at the forefront of integrating long distance, local and wireless communications services, and one of the largest carriers of Internet traffic.

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Why Graphic Design is the Worst Brand Ever

Why Graphic Design is the Worst Brand Ever

Before 1984, graphic design could boast that it was a discipline, something valuable in the hands of a competent designer. Then came desktop publishing and the graphic design brand started it’s gradual decline. Today anyone with a computer and a few hundred dollars in software believe themselves to be proficient in the execution of graphic design.

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Clean Look

Clean Look

Today will mark the first time that Tide has appeared in a Super Bowl commercial. This is a little surprising, given that Super Bowl ads are practically synonymous with mass brands and the Procter & Gamble detergent is about as mass as it gets.

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Insights Into Design Management

Insights Into Design Management

Read this article by Meredith McCain who provides helpful tips and insights to keep your life sane and make your job easier.
Meredith McCain has over five years experience in working for Fortune 50 Companies such as Procter & Gamble and the Coca-Cola Company as a Global Design Manager.

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Technology: Are You A Loser?

Technology: Are You A Loser?

Two new-but-different ways to aggregate your online life – social networks, email, photos, blogs – make it easier than ever to obsess over your relationship with your computer. One is a web browser called Flock. The other is a web service called Fuser. Does using one, the other (or both) make you a loser? Or, more accurately… a Fluser?

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Case Study: WinWynn Producer Contest

Case Study: WinWynn Producer Contest

Read this case study from Gail Gonzales, Manager of Creative Services for Asset Marketing Systems (AMS) that documents how the Creative Services team developed a theme, name, strategy and more for a Sales Contest to drive attendance at the 2007 Sales Symposium. Click “Learn More” to download the case study and view samples of the WinWynn Campaign.

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A Thesaurus Is Not A Dinosaur

A Thesaurus Is Not A Dinosaur

Tip from InSource Board Member, Ivan Boden
Digging around for creative inspiration can be time consuming, and all too often designers hit rock bottom. The hidden idea or meaning that connects is just not there.
No doubt we use eons of methods to inspire creativity, however there’s one tool that should not be forgotten. The thesaurus.
Design begins with meaningful words. Unfortunately we’re not always provided good ones to work with. The thesaurus can help!
Read more about this helpful tip from Ivan Boden.

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Wanted: VPs of Design

Wanted: VPs of Design

More designers are reaching the executive ranks. But where are they getting the general business knowhow they need? Learn more at http://www.businessweek.com/innovate/content/aug2007/id20070829_407662.htm?chan=innovation_innovation+%2B+design_innovation+strategy

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In-House & Online

In-House & Online

To further the mission of InSource to enhance the understanding, impact and value of in-house design by sharing expertise, ideas and support, the InSource website recently underwent a redesign. The new InSource website offers a central gathering place for far-flung, often-isolated in-house designers to share ideas, information, concerns, questions and advice.

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GENERATING IDEAS THAT STICK

Highlights from “Generating Ideas That Stick” Creative professionals are acutely aware of the ongoing need to develop good ideas and communicate these ideas in compelling ways. However, it takes more than good ideas to achieve maximum business success. Creative teams...

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Promoting Your Department

Promoting Your Department

Just sit back and wait for the work to come to you? It’s easy to feel that just because your group is part of the company, all creative work will stay in-house. And even if that’s the case, does that bring inspiration and motivation to you and your staff? I say no. Read this article by InSource Board Member, John Baker, about how to promote your department.

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Processing the Process Process

Processing the Process Process

In the midst of tight deadlines, client revisions and staff meltdowns its difficult to find the time to create and document processes and procedures for the execution of your projects. But process is important. It protects your group from performance and financial risk and may even afford you and your team more time to do what you enjoy most – design. Read this article by Andy Epstein, Director of Graphic Design and Print Production at Bristol-Myers Squibb, and find out how to make nice with workflows and work instructions.

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Talking the Talk, How to Communicate up the Food Chain

Talking the Talk, How to Communicate up the Food Chain

Every year a number of great ideas meet untimely deaths. The culprit? Communication breakdowns – those frustrating occasions when you just can’t seem to connect with your clients or convince them of the merits of your concepts. Few situations are more aggravating than going back to the drawing board when you’ve just come up with the Pablo Picasso of ideas or, worse, watering down your Picasso so thoroughly that it begins to resemble a toddler’s art project. InSource co-founder Glenn John Arnowitz contributed to this article that appears in the current issue of HOW magazine.

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Business Etiquette Survival Guide, Navigating Sticky Situations at Work

Business Etiquette Survival Guide, Navigating Sticky Situations at Work

Workplace dilemmas crop up in every professional’s career, whether you have two or 20 years of experience on the job. But most people don’t think about these situations until they arise, resulting in hasty decisions they sometimes regret. While there’s no sense adopting a worrywart’s mentality, familiarizing yourself with common career predicaments can help you handle them diplomatically if – and when – they occur.

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Creativity Rx

Creativity Rx

Coming up with clever concepts is a common challenge faced by all creative professionals. But for in-house designers who work on the same brand day in and day out, keeping fresh can be even more of an uphill battle. Yet experienced in-house professionals will tell you there’s plenty of room for innovation in a corporate environment. Take it from Glenn John Arnowitz who helped build – and now manages – an award-winning team of six designers in the creative services department at Wyeth, a research-based, global pharmaceutical company.

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In Other News

In Other News

“Today, many of these issues are becoming more and more critical. Corporate creative teams are under tremendous pressure to do more with less. They are working with less time, fewer marketing dollars and increased expectations driven by businesses with lofty goals delivering increasingly standardized products.

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Bringing Design In-House

Bringing Design In-House

InSource board members Glenn Arnowitz and Andy Epstein and former board member Ray Gomez are featured in Rockport Press’ recently published book on in-house design, Bringing Graphic Design In-house. Included are samples of their departments’ work, along with helpful insights on how to bring design in-house effectively.

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THE BUSINESS OF IN-HOUSE DESIGN

Jeni Herberger was the featured speaker for a half-day InSource event held on Thursday, November 16, 2006, at Wyeth headquarters in Madison, New Jersey. Her lively presentation offered practical advice on a wide range of business strategies for in-house creative...

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A Need For ‘Real World’ Solutions

A Need For ‘Real World’ Solutions

By Martin Shova "Today, many of these issues are becoming more and more critical. Corporate creative teams are under tremendous pressure to do more with less. They are working with less time, fewer marketing dollars and increased expectations driven by businesses with...

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Blind Date

Blind Date

A short essay by Andy Epstein on how to create community and network within the field of in-house design appeared in the December 2004 issue of HOW magazine.

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Project Management-Taming the Beast

InSource held its second breakfast event entitled “Project Management-Taming the Beast” at Wyeth in Madison, New Jersey on Friday, November 14 from 8:30 AM to 11:30 AM. The meeting focused on how to effectively manage an in-house department’s workflow from an initial...

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Roundtable With Peter Phillips

On May 22, 2003 InSource held its first roundtable event that included a powerful presentation by Peter Phillips of the Design Management Institute, a respected expert on in-house management. Following Peter’s keynote address was a roundtable discussion where...

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