Andrew Carnegie (1835 - 1919) was an American industrialist who led the expansion of the American steel industry in the late 19th century. He was also one of the highest profile philanthropists of his era and had given away almost 90 percent of his fortune to...
Practice Professionalism
Listen—don’t speak over your client, it’s rude. Let them tell you their wants and needs. Take good notes—DO NOT take orders like a waiter. Here’s where you need to add value and be creative: from your detailed notes, after listening carefully to your client’s request,...
Summer Opinion Poll: Senior Leadership
Who is the chief of creative at your company, if you even have one? Take InSource’s one-minute poll on issues creative leaders care about. We’ll report the results from your peers next month on the InSource website. Poll not appearing correctly below? Click here to...
Flash of InSpiration, from Ken Blanchard
The key to successful leadership today is influence, not authority.
Nine ways to build a great career path for you and your staff
No one likes to fire people, but whiners and slackers drag everyone down.
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