Clear Roles are Key to Good Client Service

Clear Roles are Key to Good Client Service

Many in-house creative services and communications groups grew organically as a result of an organizational unit deciding to hire a few people to do more cheaply (and perhaps more quickly) what the company was paying external agencies to do.  The overwhelming majority...
Setting Boundaries

Setting Boundaries

Donna Farrugia, executive director of The Creative Group, responds to career-related questions from InSource members. This month, she addresses the issue of managing a heavy workload.
Member Profile: Becky Livingston

Member Profile: Becky Livingston

Becky Livingston, Associate Director of Communications Company Name: KPMG LLP I started my career about 20 years ago working as a computer programmer. Along the way, I have changed careers and jobs, and am currently focused on corporate and internal communications. My...
Member Profile: Gail Gonzales

Member Profile: Gail Gonzales

Gail Gonzales Creative Services Manager   Company Name: Asset Marketing Systems Gail has a diverse background in Advertising and has worked with high profile clients ranging from the U.S. Army to Frito-Lay International. Gail also worked on the account management...

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