by Cella Consulting | Nov 26, 2012 | From the Field
When we start working, we’re focused on doing the tasks that need to get done. Designing, writing, filing, answering the phone—these are all tasks that, when done well, lead to a raise and a promotion to a position where you can do higher level tasks. The further you...
by Cella Consulting | Oct 15, 2012 | From the Field
A creative services manager must make many decisions in the course of managing her production process, including organization size, organizational design, when to make capital purchases, and when and what to outsource. Increasingly, the manager is also asked to...
by Cella Consulting | Oct 2, 2012 | From the Field
Previously I shared some thoughts about the importance and benefits of documenting your processes. After reading you may have thought “great, but how do I get started?” If you didn’t read it, you still can. Either way, here are some ideas to help you get started with...
by Cella Consulting | Sep 24, 2012 | From the Field
Over the years I have seen new managers make some fundamental mistakes, and those mistakes have taken time to recover from. As a creative services manager, your job is to make your team more effective and productive than they would have been without you. You should...
by Cella Consulting | Sep 10, 2012 | From the Field
My initial introduction to process improvement involved the transfer of product technology from research and development into a manufacturing environment. This often meant taking semi-manual processes and applying automation to improve consistency and eliminate human...