Building a Chargeback Model

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Internal creative organizations often struggle with whether they should be charging clients and if so, at what rate. This doesn’t seem like a complex challenge, until you try to solve it! In this post I’ll touch on good reasons for implementing a chargeback model, costs that should be considered for inclusion, key considerations, and implementation tips.

Les Johnson is a strategic partner and creative process and technology expert for Cella, where he assists the Cella team in optimizing operations at in-house creative organizations.  They partner with Creative and Marketing Executives and their teams to evaluate, develop, and execute successful:

  • strategic plans and vision statements,
  • organizational designs,

career pathing strategies,

  • process improvement models,
  • metrics-based performance models,
  • systems and technology strategies

For more information on Cella, visit or email Brendon Derr at [email protected].

Written by Cella Consulting

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